Terms & Conditions

Welcome to CoffeeLovas.store! These Terms & Conditions (the “Terms”) govern your use of the CoffeeLovas.store website (the “Site”) and any purchase of products from the Site. This is a legal agreement between you (the user of the Site and/or customer) and CoffeeLovas.store (the business operating the Site, referred to as “CoffeeLovas,” “we,” “us,” or “our”). By accessing our Site or placing an order, you agree to be bound by these Terms, as well as our Privacy Policy and Shipping Policy, which are incorporated herein by reference. If you do not agree with any of these provisions, please do not use our Site or services.

Please read these Terms carefully before using our Site or making a purchase. If you have any questions, you can contact us at any time using the information at the end of these Terms.

1. Eligibility and Accounts

  • Age Requirement: By using this Site, you represent that you are at least the age of majority in your state or province of residence (18 years or older in most jurisdictions). If you are under 18, you may only use our Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. CoffeeLovas does not knowingly allow children under 13 to make purchases or create accounts (see our Privacy Policy regarding children’s data).

  • Account Creation: You may have the option to create a user account on our Site for a personalized experience (such as saving your address or viewing order history). When creating an account, you agree to provide accurate, current, and complete information about yourself. Do not impersonate anyone or use false information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

  • Responsibility for Account: You agree to notify us immediately at support@coffeelovas.store if you suspect any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to safeguard your account information or notify us of unauthorized access.

  • Account Termination: We reserve the right to suspend or terminate your account (or refuse service) at our discretion if we suspect violation of these Terms or other improper or illegal activity. You can also request to delete your account at any time by contacting us.

2. Acceptable Use and User Conduct

By using CoffeeLovas.store, you agree to use the Site only for its intended purpose and in a manner that is lawful and respectful of others. You agree that you will not:

  • Violate Any Laws: Use the Site for any illegal or unauthorized purpose, or engage in any activity that violates any applicable local, state, federal, or international law or regulation. This includes not using our products in a way that would infringe any laws (e.g., using our merchandise for unlawful activities).

  • Misuse the Site: Attempt to gain unauthorized access to the Site or our systems, or engage in any activities that disrupt or interfere with the Site’s functionality (such as introducing viruses, worms, or harmful code). You agree not to use any data mining, robots, scraping, or similar data gathering methods on the Site without our express written consent.

  • Infringe Intellectual Property: Upload, post, or transmit any content that infringes upon any party’s intellectual property rights or other proprietary rights. (For example, do not submit images, logos, or text in reviews that you do not have the right to use.)

  • Harass or Harm Others: Harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others on the Site. Any form of hateful, offensive, or abusive content or communication is strictly prohibited. This includes communications directed at other customers, our employees, or any representatives of CoffeeLovas.

  • Provide False Information: Submit false or misleading information. This means you should not use a false email address, impersonate any person or entity, or otherwise mislead us or other users, especially in any submissions or during account setup.

  • Spam or Phish: Upload or transmit any unsolicited advertising or promotional material (no spam), junk mail, chain letters, or pyramid schemes. Also, refrain from phishing (attempting to trick users into revealing personal info), pharming, pretexting, spidering, or crawling the Site in any unauthorized way.

  • Interfere with Others’ Use: Do not interfere with or circumvent the security features of the Site, or any related website, other websites, or the Internet. This includes not interfering with other users’ enjoyment of the Site.

We reserve the right to terminate your use of the Site or any services for violating any of the above prohibited uses or any other provision of these Terms. Engaging in prohibited conduct may also result in legal action, civil or criminal, where applicable.

3. Products and Orders

3.1 Product Information and Availability

We strive to display our merchandise, including descriptions, pricing, and images, as accurately as possible on CoffeeLovas.store. However, there may occasionally be errors or omissions:

  • Product Descriptions: The descriptions, photographs, and specifications of products on our Site are provided for convenience and general information. We make every effort to ensure they are accurate and representative. However, we do not warrant that product descriptions or other content on the Site are entirely error-free, complete, or current. For example, colors of physical products might appear slightly different in reality than on your screen due to display differences. If a product you receive is not as described, your sole remedy is to contact us for a return or exchange as outlined in our return policy (particularly if the item is defective or not as advertised).

  • Availability: All products listed on our Site are subject to availability. We may limit the quantities of any products we offer, and we reserve the right to discontinue or modify any product at any time. If an item becomes unavailable after you’ve placed an order, we will notify you as soon as possible by email or phone. In such cases, we may offer alternatives (like a similar item or a backorder if possible), or we will cancel the item from your order and provide a refund for that item.

  • Accuracy of Information: We reserve the right to correct any errors, inaccuracies, or omissions on the Site, including pricing and availability information, at any time without prior notice. Such errors could occur in product details, pricing, promotions, offers, shipping charges, transit times, and stock status. If we discover an error that affects your order (for instance, a pricing error or incorrect product image), we will contact you with the corrected information and ask whether you still wish to proceed with the order (if the correction is significant). If we cannot reach you, we may need to cancel the order for the affected item and refund you to prevent any misunderstanding or issue.

3.2 Placing an Order

When you place an order through CoffeeLovas.store, you are making an offer to purchase the selected products under these Terms:

  • Order Confirmation: After you place an order and complete payment, you should receive an order confirmation via email. This email confirms that we received your order request and provides an order number and summary of items. However, this email does not signify our acceptance of your order; it is simply an acknowledgment of receipt.

  • Order Acceptance: We officially accept your order when we charge your payment method and dispatch the product(s) to you. At that point, we will send a shipping confirmation email with tracking information (as described in the Shipping Policy). We reserve the right to accept or refuse any order in our discretion. If we refuse or cancel an order (for example, due to suspected fraud or a pricing error), we will issue a refund for any amount already charged.

  • Modification or Cancellation by Us: CoffeeLovas reserves the right to cancel or modify an order if: (a) a product is out of stock or discontinued, (b) there is an error in pricing or product description, (c) the order is flagged by our security systems as suspicious or potentially fraudulent, or (d) in other circumstances where fulfilling the order is impractical or illegal. If any part of your order is cancelled, we will reach out to explain and ensure you are refunded for that portion.

  • Your Information: You agree to provide current, complete, and accurate purchase and account information for all orders. This includes providing a valid email address, shipping address, billing address, and phone number. You also agree to promptly update your account or order information (by contacting us) if there are changes, so we can complete your transactions and contact you as needed. We are not responsible for delays or non-delivery resulting from incorrect information you provide.

3.3 Pricing and Payment

  • Pricing: All prices displayed on the Site are in U.S. Dollars (USD) unless otherwise specified. Prices do not include applicable taxes (like sales tax) or shipping charges, which will be added at checkout where relevant. We strive to maintain consistent pricing, but prices are subject to change without notice. If we run a sale or promotion, the discounted price is only valid during the promotional period.

  • Errors in Pricing: Despite our best efforts, occasionally a product may appear with an incorrect price (due to a typo, technical error, or outdated information). If we discover a pricing error in your order, we will contact you with the corrected price and seek your approval to proceed, or allow you to cancel. We are not obligated to fulfill orders at an incorrect price, and in the event of a pricing mistake, we reserve the right to cancel the order (with a full refund).

  • Payment Methods: We accept major credit/debit cards (Visa, MasterCard, American Express, Discover, etc.) processed securely via Shopify Payments/Stripe, as well as PayPal. All payments are subject to authorization and validation by the payment provider. If your payment is not authorized, we will not be able to process your order.

  • Payment Timing: Your credit card will typically be charged at the time of checkout. If for some reason a payment is delayed or needs re-authorization (such as in a pre-order scenario), we will inform you. PayPal payments are captured immediately when you complete the transaction on PayPal’s site.

  • Taxes: We collect sales tax for orders shipped to jurisdictions where we are legally required to do so (for example, Florida state sales tax for orders delivered in Florida). Any applicable taxes will be calculated and shown at checkout based on your shipping address. For international orders, we do not collect VAT/GST; you are responsible for those upon import as explained in our Shipping Policy.

  • Payment Security: CoffeeLovas (via Shopify) uses encryption and secure protocols to process payments. We do not store your full payment details on our own servers. Credit card info is handled by our PCI-compliant payment processors. You agree to provide a valid payment method and authorize us to charge that method for your order total. If there is an issue charging your selected payment (e.g., a credit card decline), we may attempt to contact you to resolve it, but this could delay your order.

  • Special Offers and Coupons: From time to time, we may offer promotional codes, discounts, or other special offers. These are subject to their own terms (such as validity dates, eligible products, single-use per customer, etc.). Such offers have no cash value and cannot be redeemed for cash. If you return an item purchased with a discount, the refund will be for the price you paid (and typically the discount will not be reissued). Abuse of promotions (like using multiple emails to circumvent one-use-per-customer rules) is prohibited.

4. Shipping & Delivery

All purchases from our Site are subject to our Shipping Policy, which outlines how and where we ship, delivery time estimates, tracking, and how we handle issues like lost or damaged packages. By placing an order, you agree to the terms of the Shipping Policy.

Key points include:

  • We will arrange shipment of the products to you. Title and risk of loss for the products pass to you upon our delivery of the products to the carrier. This means that once your package is handed over to USPS, UPS, FedEx, DHL, or any chosen carrier, any loss or damage during transit is generally your responsibility (though we will assist in claims and resolution as described in the Shipping Policy). We insure or at least track most shipments and will help in the case of carrier errors.

  • You are responsible for providing a correct and complete shipping address. We are not liable for delays or delivery failures if the address provided was incorrect or incomplete. Please double-check your address at checkout.

  • Delivery times provided (both on our Site and by carriers) are estimates. We do not guarantee that an order will arrive by a specific date, especially for standard shipping methods. However, we do our best to meet or beat estimates and offer expedited options if you need faster delivery.

  • If a package is refused or returned to sender due to customer absence, customs issues, or address problems, we will contact you to arrange reshipment or a refund according to our policies. Additional shipping charges may apply for reshipment in certain cases (like incorrect address returns).

  • International shipments: If you order from outside the United States, you are considered the importer of record. You are responsible for complying with all local import laws and paying any import duties and taxes. We are not liable for packages held or refused at customs (though we’ll try to assist if possible).

For full details, please refer to our Shipping Policy page. The Shipping Policy is incorporated into these Terms by reference.

5. Returns & Refunds

By making a purchase on CoffeeLovas.store, you agree to our return and refund rules as outlined here and in more detail in our Shipping/Return Policy:

  • Defective or Incorrect Items: If you receive a product that is defective, damaged, or not what you ordered, you must notify us within 14 days of delivery (with supporting photos or details). We will offer a replacement or refund at no extra cost to you for items that are confirmed to be faulty or incorrectly fulfilled by us. We may ask you to return the item or provide evidence of the issue. See the “Damaged or Incorrect Items” section of our Shipping Policy for specifics.

  • No Buyer’s Remorse Returns: We do not accept returns or provide refunds for situations of buyer’s remorse or ordering mistakes (e.g., you changed your mind about the product, or you ordered the wrong size/color by accident). Because many of our items are made-to-order (custom printed), all sales are considered final except for the specific issues noted above (defects or our errors). Please review product details carefully before purchasing.

  • Exchange Policy: If you need to exchange an apparel item for a different size or color, contact us promptly. We handle exchanges on a case-by-case basis. Typically, you will need to return the original item in new, unworn condition, and once received, we will send the new item. Customers are responsible for shipping costs on exchanges due to ordering the wrong size/color. If the size you need is not available, we may offer a different solution, such as a refund or store credit.

  • Return Process: For any return or exchange that is approved (defective item, wrong item sent, etc.), we will provide you with instructions on how to send the item back (if needed) and how the replacement or refund will be handled. Do not send any products back without first contacting us and receiving return authorization, as unrecognized returns may not be processed.

  • Refunds: When a refund is issued, it will be processed back to your original payment method. Depending on your bank or credit card company, it may take several days (or one billing cycle) for the refund to appear on your statement. Shipping fees are generally non-refundable, except in cases where we made an error or a product arrived damaged and no replacement is sent. If an order had multiple items and only some are returned/refunded, we will refund the portion of shipping related to those items if applicable (for example, if shipping was calculated by weight).

  • Gift Cards & Digital Goods: As noted, digital products and gift cards are not returnable or refundable (except as required by law). Once a gift card is delivered, it’s treated like cash and cannot be canceled.

For more details, please refer to our Returns section in the Shipping Policy. We strive for customer satisfaction and will work to resolve any issues fairly within the scope of these policies.

6. Digital Products and Gift Cards

CoffeeLovas.store may offer digital products, such as electronic gift cards now (and potentially digital downloads in the future). By purchasing or using any digital offerings or gift cards, you acknowledge and agree to the following terms:

  • Electronic Delivery: Digital goods (including gift card codes) are delivered electronically, typically via email or through an account page. You must provide a valid email address to receive these items. We are not responsible if you provide an incorrect email for delivery of a digital product.

  • Use of Digital Products: Any digital content you purchase (like a downloadable file) is for your personal, non-commercial use. You agree not to copy, distribute, share, or resell digital content. For example, if we sell a downloadable coffee recipe e-book in the future, you cannot upload it to file-sharing sites or forward it to friends – each person should purchase their own. Of course, you can print or make a backup copy for your personal use.

  • Gift Card Terms: When you purchase a CoffeeLovas Gift Card, you will receive a unique code corresponding to the value you purchased (e.g., $50). Gift cards:

    • Are redeemable only on CoffeeLovas.store for merchandise.

    • Cannot be redeemed for cash (except where required by law) and cannot be returned or refunded.

    • Do not expire and do not incur inactivity fees.

    • Should be safeguarded like cash – anyone with access to the code can use the balance. We are not responsible for lost or stolen gift card codes. If you lose a gift card code or believe it has been stolen, contact us; we may be able to reissue the remaining balance if it hasn’t been used.

    • If your purchase exceeds the gift card balance, you must pay the remainder with another payment method. Any unused balance remains on the card for future use.

  • Future Digital Offerings: Should we offer digital downloads (like PDFs, images, or other media) in the future, additional terms may apply (such as specific license rights). We will include those on the product page or during checkout for any such item. By downloading or using such content, you agree to abide by the stated license (for example, personal use only, no alterations or distribution without permission).

  • No Shipping for Digital Items: Digital items do not require physical shipping, so they will not count toward any free shipping thresholds and won’t incur shipping fees.

In summary, treat digital goods and gift cards with the same respect and care as physical products – use them lawfully and don’t attempt to abuse them.

7. Intellectual Property Rights

All content on the CoffeeLovas.store Site, including but not limited to text, descriptions, product names, graphics, logos, images, icons, designs, audio/video clips, downloads, and software (collectively, the “Content”), is the property of CoffeeLovas or our content suppliers and is protected by United States and international intellectual property laws, including copyright and trademark laws.

  • Trademarks: “CoffeeLovas”, the CoffeeLovas logo, and any other product or service names or slogans displayed on the Site are trademarks of CoffeeLovas (whether registered or unregistered) and may not be used without our prior written permission. All other trademarks, product names, and company names or logos appearing on the Site are the property of their respective owners.

  • Copyright: The compilation of all Content on this Site (meaning the collection, arrangement, and assembly) is the exclusive property of CoffeeLovas and is protected by U.S. and international copyright laws. All software used on the Site is also the property of CoffeeLovas or its software suppliers and protected by copyright laws.

  • License to Use the Site: CoffeeLovas grants you a limited, non-exclusive, non-transferable license to access and make personal use of the Site and its Content. This license does not allow you to:

    • Reproduce, duplicate, copy, or sell any portion of the Site or Content without express permission.

    • Modify, reverse-engineer, or create derivative works of the Site or Content.

    • Use any meta tags or hidden text using our name or trademarks without our express written consent.

  • Prohibited Uses of Content: You may not use our logos, images, or other proprietary graphics as part of any commercial endeavor or in any manner that could confuse customers (such as suggesting endorsement by CoffeeLovas when none exists). For example, you cannot take our product images and use them to sell your own merchandise, nor can you use our brand name in the domain of your own website without permission.

  • User Feedback and Submissions: If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, “feedback”), whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, use, edit, copy, publish, distribute, and otherwise exploit in any medium any feedback that you forward to us. We are not and shall not be under any obligation: (1) to maintain any feedback in confidence; (2) to pay compensation for any feedback; or (3) to respond to any feedback. (This doesn’t apply to personal information you provide when contacting us, which is handled per our Privacy Policy, but rather to creative suggestions or content.)

  • Copyright Infringement Claims: If you believe that any content on our Site infringes your copyright, please contact us with detailed information so we can address the matter (e.g., a DMCA takedown request if applicable).

Any unauthorized use of the Site or Content will terminate the permission or license granted by us and may result in legal action. All rights not expressly granted in these Terms are reserved by CoffeeLovas and its licensors.

8. User-Generated Content

Our Site or associated social media pages may allow users to post content such as product reviews, comments, photos (e.g., sharing a picture of you with our product), or other user-generated content (“User Content”). By submitting or posting User Content, you agree to the following:

  • Your Content is Yours, but You License It to Us: You retain ownership of the intellectual property rights in any content you post. However, by posting User Content on our Site or tagging us on social media with branded hashtags (like #CoffeeLovas), you grant CoffeeLovas a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, distribute, and display that content in any media. For example, we might feature a customer photo on our Instagram or use a product review on our Site or marketing materials. This license is solely for the purpose of promoting our products and services, and we won’t materially alter your content beyond necessary edits (like cropping or correcting typos).

  • No Compensation: You understand that you will not be compensated by us for any User Content. If we happen to run a contest or promotion where user submissions can earn a reward, those terms will be separate. But generally, posting a review or photo will not entitle you to payment.

  • Appropriate Content: When posting any User Content (such as a review), you agree to abide by the Acceptable Use rules in Section 2. Do not post anything unlawful, offensive, defamatory, or that violates someone else’s rights. We reserve the right (but not the obligation) to remove or edit any User Content that we determine violates these Terms or is otherwise objectionable.

  • No False Reviews: If you post a review, it should reflect your honest experience with our product. Posting false or misleading reviews (positive or negative) about our products or others’ products is prohibited. If we suspect a review is fake or not actually from a customer, we may remove it.

  • User Content Responsibility: We do not endorse User Content and are not responsible or liable for it. The opinions expressed by other users are theirs alone. However, if you find another user’s content offensive or in violation of these Terms, you can report it to us for review.

Remember that any information you choose to make public (for example, in a review or comment) can be seen by other visitors. Please do not include personal information (like your email or address) in public posts.

9. Third-Party Links and Tools

Our Site may include links to third-party websites or services that we do not own or control. For example, we might link to our profiles on Instagram or Facebook, or to a blog that mentioned our products. Additionally, we may provide you with access to third-party tools to enhance your shopping experience (such as a chatbot, size-fitting guide, or payment calculator) that we do not fully control.

  • Third-Party Links: These links are provided for your convenience or as reference. When you click on a third-party link, you will be directed to that third party’s site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Accessing any third-party site linked from CoffeeLovas.store is at your own risk. We encourage you to read the terms and privacy policy of any third-party site you visit.

  • Third-Party Tools: Any third-party tools on our Site (for example, a live chat platform powered by a third-party, or a product review widget) are provided “as is” and “as available” without warranties of any kind. We do not endorse and are not responsible for these tools or the results they produce. You use them at your discretion.

  • No Liability: CoffeeLovas shall not be liable for any harm or damages related to the use of third-party websites or tools. If you encounter an issue with a third-party link or tool, please notify us, and we may consider removing it, but our liability remains limited to our own services.

That said, we strive to partner with reputable third parties and to ensure any integration on our Site is safe and useful. Your interactions with third-party providers on our Site (like making a payment via PayPal) are governed by those parties’ own terms.

10. Disclaimer of Warranties

CoffeeLovas.store and all products and services provided through our Site are offered on an “as is” and “as available” basis, without any warranties of any kind, express or implied. To the fullest extent permitted by applicable law, CoffeeLovas disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

  • We do not guarantee, represent, or warrant that your use of our Site will be uninterrupted, timely, secure, or error-free. While we aim to keep everything running smoothly, we cannot promise that there will never be technical difficulties or downtime.

  • We do not warrant that the results that may be obtained from the use of the Site (or from any product) will be accurate or reliable. For example, we can’t guarantee that an apparel size will fit you perfectly as expected or that a gift recipient will love a product as much as you do. Any reliance on the material on this Site is at your own risk.

  • You agree that from time to time we may suspend the Site for indefinite periods or cancel the service at any time, without notice to you, for technical or operational reasons (though we’ll avoid doing so unexpectedly if possible).

  • CoffeeLovas makes no warranty that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, except as explicitly stated (for example, we guarantee we will replace items that arrive defective as described in our return policy, but we don’t guarantee you will subjectively find a product to be “the best mug ever,” etc.).

  • While we aim for accuracy, the Site may contain errors, including pricing errors, typographical errors, or omissions. We reserve the right to correct such errors (including after an order is submitted), and to change or update information or cancel orders if any information is inaccurate.

Product Warranty: Apart from our own policies (returns for defects, etc.), we do not provide additional warranties on the products. For instance, we do not expressly warrant that a ceramic mug will never break or that a t-shirt will last for X years (though we certainly hope they last long and perform well!). To the extent third-party manufacturers provide any warranty (unlikely for most merchandise like apparel), any claims would need to be handled under that manufacturer’s warranty.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on how long an implied warranty lasts, so the above disclaimers may not fully apply to you. In such cases, the scope and duration of any applicable implied warranties will be the minimum permitted under applicable law.

11. Limitation of Liability

To the maximum extent permitted by law, CoffeeLovas and its owners, employees, partners, affiliates, agents, contractors, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Site or any products procured from the Site, or for any other claim related in any way to your use of the Site or any product, including, but not limited to:

  • Errors or Inaccuracies: Any errors or omissions in any content on the Site, including pricing or product information errors.

  • Personal Injury or Property Damage: Any personal injury or property damage that may result from using our products (for example, if a mug breaks and causes injury, or a t-shirt causes an allergic reaction). We sell general consumer merchandise and do not expect any hazards, but you use our products at your own risk.

  • Unauthorized Access or Security Breaches: Any unauthorized access to or use of our secure servers and/or any personal information stored therein, to the extent we exercised reasonable care. (We take security seriously, as described in our Privacy Policy.)

  • Interruption of Service: Any interruption or cessation of transmission to or from the Site (like downtime or technical issues).

  • Third-Party Interactions: Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party, and any interactions with third-party links or services.

  • Lost Profits or Revenues: For business customers or resellers (though our Site is intended for end consumers), we have no liability for lost profits, lost revenues, loss of data, or business interruption arising out of or related to use of our Site or products.

Monetary Cap: In all cases, CoffeeLovas’s aggregate liability under these Terms, whether in contract, tort (including negligence), strict liability or otherwise, shall not exceed the amount paid by you to CoffeeLovas in the prior three months (if any) for the specific product or service giving rise to the claim. If your claim is about a specific product, our liability will be no more than the purchase price of that product.

For example, if you bought a $30 hoodie from us and it somehow caused damage to your other clothing in the wash, and you decide to claim damages, the most we would be liable for is $30 (assuming no law says otherwise).

Exceptions: Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, CoffeeLovas’s liability shall be limited to the fullest extent permitted by law.

This limitation of liability is a fundamental part of the bargain between you and CoffeeLovas. By using our Site or buying our products, you acknowledge that we would not be able to offer our products and services on an economically feasible basis without these limitations.

12. Indemnification

You agree to indemnify, defend and hold harmless CoffeeLovas and its parent company, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees (collectively, the “Indemnified Parties”) from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

  • Your breach of these Terms or any policy incorporated by reference (such as the Privacy Policy or Shipping Policy),

  • Your violation of any law or the rights of a third party (for example, if you infringe someone’s intellectual property by posting unauthorized content on our Site),

  • Your use of the Site or purchase/use of our products, including any use by any person other than yourself using your account or purchase (for instance, if you gift our product to someone and they misuse it, any claims they might raise should be directed to you or them, not us),

  • Any User Content you post (e.g., if you post defamatory content or violate someone’s privacy by what you share).

This means you will reimburse the Indemnified Parties for any losses, damages, liabilities, costs, judgments, and expenses (including reasonable legal fees) incurred by them in connection with any claim or action brought by a third party arising out of your actions or inactions.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you (at our own cost), and you agree to cooperate with our defense of such claims. You may not settle any claim that affects the rights or obligations of any Indemnified Party without our prior written approval.

13. Governing Law and Jurisdiction

These Terms & Conditions and any separate agreements whereby we provide you services or sell you products shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law principles.

  • Jurisdiction: You agree that any dispute, claim, or controversy arising from or relating to these Terms, or your use of the Site or purchase of products (collectively, “Disputes”) shall be brought exclusively in the state or federal courts located in the State of Florida, USA. You consent to the personal jurisdiction and venue of these courts for the purpose of litigating any such Dispute.

  • Waiver of Objections: You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts, including any claim that Florida is an inconvenient forum.

  • Consumers in Other Regions: We acknowledge that if you are a consumer residing outside of Florida (especially outside the USA), you may have certain rights or the ability to bring an action in your local courts under local consumer protection laws. Nothing in this section is intended to override any mandatory rights you have as a consumer under the laws of your jurisdiction; however, to the extent permitted, you still agree to submit to the jurisdiction of Florida as stated for resolving disputes with CoffeeLovas.

  • Limitation Period: To the extent permitted by law, any cause of action or claim you may have arising out of or relating to these Terms or the use of our Site or products must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred. (This does not apply where prohibited by law; some jurisdictions allow longer periods.)

14. Dispute Resolution

(This section outlines how we prefer to handle disputes, though formal disputes would be in Florida courts as stated.)

  • Good Faith Resolution: We value our customers and aim to resolve any concerns through friendly, informal means first. If you have an issue that might give rise to a dispute, we encourage you to contact our customer service at support@coffeelovas.store before taking any formal action. Often, a quick email or call can resolve the matter to everyone’s satisfaction.

  • Mediation/Arbitration (Optional): At this time, we do not require arbitration or mediation, but we are open to it if both parties agree. If a dispute cannot be resolved informally, the parties may discuss settling the matter through mediation or binding arbitration as an alternative to court, subject to mutual agreement on the process and rules.

  • Court Actions: If litigation is pursued, it shall be in the courts of Florida as specified above. You and CoffeeLovas agree to waive the right to a trial by jury in any litigation. (This jury waiver is intended to make dispute resolution more efficient; however, if such waiver is not permitted by applicable law, it will not apply.)

15. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms & Conditions by posting updates or changes on this page. It is your responsibility to check this page periodically for changes.

  • Notification of Changes: When we update these Terms, we will revise the “Last updated” date at the top of this page. If we make material changes that affect your rights or obligations, we may also provide additional notice (such as an email to customers or a pop-up notice on our website).

  • Acceptance of Changes: Your continued use of or access to our Site or services following the posting of any changes to these Terms constitutes acceptance of those changes. If you do not agree to the new or revised Terms, you should stop using the Site and (if applicable) cancel your account or orders.

  • Interim Transactions: Any orders placed will be governed by the Terms that were in effect at the time of order (unless a change in law requires retroactive changes). We keep archives of our Terms changes; if you need to reference the version that applied at a certain time, you can request it.

16. Miscellaneous

  • Entire Agreement: These Terms, together with our Privacy Policy, Shipping Policy, and any other policies or rules posted on the Site or agreed via checkbox in checkout, constitute the entire agreement between you and CoffeeLovas regarding your use of the Site and purchase of products. They supersede all prior or contemporaneous agreements, communications, and proposals (whether oral or written) between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party (which is us).

  • Severability: In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

  • Waivers: The failure of CoffeeLovas to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver by us of any provision of these Terms will be effective only if in writing and signed by an authorized representative of CoffeeLovas.

  • Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to another entity (for instance, if our company is acquired or merges with another) at our discretion. These Terms will inure to the benefit of and be binding upon each party’s successors and permitted assigns.

  • Headings: The section headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

  • Relationship: No joint venture, partnership, employment, or agency relationship is created between you and CoffeeLovas as a result of these Terms or your use of the Site. You are an independent customer, and neither party has the authority to bind the other to any third party.

17. Contact Information

If you have any questions or concerns about these Terms & Conditions, or need to reach us for any reason, please contact us:

CoffeeLovas.store
✉️ Email: support@coffeelovas.store
🌐 Contact Form: Visit our “Contact Us” page to send a message.

We’re here to help and will do our best to resolve any issues and answer any questions. Thank you for reading our Terms & Conditions and for shopping with CoffeeLovas.store – we appreciate your support and trust! Enjoy our products, and happy brewing!

Last updated: April 5, 2025